Privacy Policy

Last updated: June 18, 2026

This Privacy Policy describes how neon-chip collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you submit inquiries through our forms
• Email addresses for correspondence purposes
• Service preferences and project details you share with us
• Information about furniture requiring restoration when you request assessments

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide service estimates
• Schedule on-site furniture assessments
• Process and fulfill restoration service requests
• Communicate about project timelines and delivery schedules
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations, under strict confidentiality agreements
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For detailed information about our cookie practices, please review our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [email protected].